Shipping Policy – Pakistan

We currently offer delivery across Pakistan. Orders are carefully packed and dispatched through trusted courier partners.

Delivery Time

• Major cities: 2–5 working days
• Other areas: 4–7 working days
• Delivery times may be longer during public holidays, sales, adverse weather, or other circumstances beyond our control.

Orders are usually dispatched within 1–2 working days after confirmation.

Shipping Charges

• Shipping charges are calculated and displayed at checkout.
• We may offer free shipping on orders above a specified amount or during promotional periods.
• Additional charges may apply for remote or hard-to-reach areas.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations. Customers are responsible for providing a correct and complete delivery address and phone number.

Order Tracking

Once your order has been dispatched, you may receive a tracking number through SMS, WhatsApp, or email, depending on the courier service used.

Delivery Attempts

Our courier partner may make multiple delivery attempts. Please ensure that someone is available to receive the parcel and that your contact details are correct.

If an order is returned because the customer was unavailable, refused the parcel, or provided an incorrect address, additional shipping charges may apply for re-delivery.

Delays

While we aim to deliver within the estimated timeframe, delays can occasionally occur due to courier issues, weather conditions, public holidays, high order volumes, or other circumstances outside our control.

Damaged or Incorrect Orders

Please inspect your parcel upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with your order number and clear photos/videos of the parcel and product.

We will review the issue and provide an appropriate resolution in accordance with our return and refund policy.

Contact Us

If you have any questions regarding your order or delivery, please contact our customer support team through the contact details provided on our website.